Usually, DIY-ing your new sink installation goes fine and is a straightforward process. However, sometimes it goes wrong. If the sink leaks, the water won’t flow, or something else is obviously off, take a look at what you should do to save your kitchen from costly and stressful damage.
Call a Plumber
If your sink installation goes wrong, whether you have a true emergency or not, stop the project and contact the plumber immediately, or you could risk causing major damage.
When you call the plumber, make sure to:
- Explain the situation. The plumber needs to know what they're dealing with before they arrive onsite. Provide the facts of the install, what went wrong, what the current problem is, and what brand name items (such as the sink or faucet) you've used.
- Don't feel embarrassed. Your home's plumbing system is complicated. That's why plumbers have years of training to become professionals. It's better to call the professional than do nothing out of embarrassment.
- Alert the plumber of an emergency. If the installation caused a major problem or an emergency (such as a flooded kitchen), alert the plumber as soon as possible. The plumber may be able to prioritize your call or offer emergency services in the event of an immediate need.
If the installation issue isn't an emergency, or the plumber can't get to your home immediately, you can take steps to minimize the damage and save your sanity. Read on to find out what you should do next.
Turn the Water Off
A leak, drip, or rush of water can cause serious damage in your home. If the DIY installation results in water that won't stop, you need to:
- Find the sink's shut-off valve. Look under the sink for the valve or handle. Depending on how in-depth your do-it-yourself installation was, you may have attempted to replace this or the existing one may remain. Either way, turn the knob or valve to stop the flow of water.
- Find the main home shut-off valve. If you can't find the sink's shut-off valve or it doesn't work, turn the main valve off. Depending on your home and its plumbing setup, you may find this valve in the basement, on the opposite side of the wall from the water meter, or even near the sink.
Using your home's main shut-off valve to stop the flow means you won't have water anywhere. This means you can't use your shower, dish washer, washing machine, outside sprinkler system, bathroom sink, or utility sink until the plumber repairs your kitchen issue.
Stop Using the Sink
A sink that works, but isn't completely functional, can cause problems over time — including water damage and mold growth. Stop using the sink if:
- Water is leaking. Open the kitchen cabinet and look under the sink. If water is coming from the pipes, the drain, or the area where the sink meets the countertop, turn the water off.
- You see a gap. Can you see a visible gap between the countertop and the sink or the sink and the drain? That gap’s not a good sign.
- The sink isn't even. Does the sink sit evenly in the countertop space? Whatever the style is, all sinks should sit at a completely even angle.
- You can see mold growth. Mold can grow on a wet surface in as little as a couple days. Stop the water source to prevent a larger problem.
While you don't need to completely clean the sink, you do need to wipe or mop up any standing water. This can stop mold growth and prevent serious damage to your home.
Do you need help with a sink repair or installation? Contact AAA Acme Plumbing & Drain Service for more information.